Donald E. Alexander

Metropolitan Community College Administrative Center
Kansas City, MO
January 2009 - May 2009

Unpaid internship at the web development and applications programming department at the Administrative Center of the Metropolitan Community College.

• Maintained and updates to the mcckc.edu web site
• comprehensive tech support for all aspects of the college system
• Researched and prepared a report and presentation comparing 41 web content management systems
• Participated in the Web Phase 2 steering committee for the redesign of the web site

Keywords: XHTML, CSS, JavaScript, ASP, IIS, Tech Support, Research, Technical Writing, Microsoft SQL

Metropolitan Community College Blue River Campus
Independence, MO
January 2007 - May 2009

Tutored college students in all aspects of computer science including:

• Cisco networking, administration, security and hardware
• Microsoft Office suites 2003 and 2007 (Word, Excell, Access, PowerPoint)
• Web Development (XHTML, JavasScript, Java, ASP, PHP, Flash, CSS)
• Database design (MySQL, Access)
• Programming (C/C++, Java, JavaScript, PHP, Perl)

Tutored students in math and college algebra
Keywords: Teaching, C/C++, Java, JavaScript, Database Design, MySQL, Access, excel, PowerPoint, Web Design

AT&T (Formerly Southwestern Bell Telephone Company)
Independence, MO
May 1989 - September 2006

Customer service, searched several nationwide telecom databases to meet customer requests, training in changing Federal and State telephone company regulation

• Perfect attendance last 18 months
• Perfect safety record 18 years
• Consistently exceeded company expectations for quality of service and efficency
• Created an intranet web site to showcase the work of various office committeee
• Assisted Nor Tel in regular software updates to all operator consoles
• Participated in steering committees that improved the office environment, work procedures, and research
• Created an office newsletter that grew into the statewide newsletter

Keywords: Customer Service, Computer Operator, Database Query, Research, Switchboard, Artwork, Newsletter Editor, Leadership, Trainer

Computer Science and Information Technology, Focus on Programming
January 2007 - May 2009
Metropolitan Community College
Kansas City, MO

Related Coursework:

• Computer Hardware
• Cisco Network Administration
• Technical Writing
• Database Design and Management
• Microsoft Office Suite 2003 and 2007
• Business Communications
• C++ Programming
• Web Development

Honors and Awards

• National Dean's List since 2007
• Graduated with highest honors
• GPA 3.96
• Valedictorian Speaker at commencement
• Service and Leadership Award
• Trailblazer's Award
• Interviewed for Kansas City Star newspaper for article on "Student Success Stories"

Volunteer Work

• Worked with adminstration to streamline the Associates of Computer Science degree
• Created two large recycling displays on campus Video
• Worked with the Student Government and Student Life and Leadership
• Created the web site for the Martial Arts club
• Worked with advising to create the Four-Year Transfer Checklist
• Organized roadside cleanup

Keywords: Leadership, Honors, Speaker, Recycling, Associates, Programming, Database, Networking, Web Design

Phi Theta Kappa International Honor Society
Blue River Campus, Independence MO
2008 - 2009

Presided over the local chapter with the following accomplishments:

• Presided over all officer and member meetings
• Provided training sessions for officer and committee chairs
• Chapter recieved 5-Star status (highest possible)
• Increased fundraising by $2,000
• Increased support by the college administration
• Increased membership by 30%
• Increased active chapter membership by 300%
• Created scholarships for members to attend conferences
• Increased the recycling program by 200%
• Formed multi-campus organization to manage recycling efforts
• Increased chapter visibility on campus
• Created a comprehensive marketing plan for the chapter
• Competed statewide with other chapters
• Nominated for outstanding chapter president

Keywords: Scholarship, Leadership, Service, Fellowship

Phi Theta Kappa International Honor Society
2009 - 2010

Presided over the Missouri Region with the following accomplishments:

• Preside over 25 local chapters
• Planning, organizing, and presiding over the statewide leadership training conference
• Coordinating with international officers
• Represented the state of Missouri at the 2009 International Conference
• Raised $300 for Aids Walk in memory of a chapter president

Keywords: Scholarship, Leadership, Service, Fellowship

• Choir, 1992 - 1997
• Preschool teacher since 1993
• Clown trainer, 1996 - 1997
• Usher since 2001
• Computer support for members since 1995